Roblox complaint: Theft poor customer service

Name: Theft poor customer service
Item: Roblox
Author: Larry

Open 15 Jul 2022 86 views Gaming

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Filed 15 Jul 2022 by Larry

In game currency (purchased with real Canadian currency) was stolen in game play (an unwanted purchase by faulty programing). Communication with developer was unsuccessful. Complaints with Roblox customer service where ignored.

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Case details

Status: Open
Company: Roblox
Filed: 15 Jul 2022
Desired resolution: refund the in game credit that was stolen, 1200 Robux back into my account. (equivalent to $15 Canadian).
Problem: In-game currency lost to unwanted purchase
About: in-game currency
At stake: CA$15

Progress

Filed
Company notified
Company replied
Resolved

15 Jul 2022 Complaint filed and published
15 Jul 2022 Message from Bizzy: we notified Roblox about this complaint.

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