Roblox complaint: Safety accounts system is flawed

I am getting tried of my roblox account getting haked the hacker are able to bypass my password my 2-setp verification and my pin number steals all my limited and roblox do nothing to fix there system and make sure that players are not getting hacked and only doing a one time roll for just a regular players but if you are a YouTube or developer can get multiple roll backs what is completely wrong. The first time I got hacked was from email say I took my 2-set version off and i didn’t not do that it also locked me out of my account I couldn’t even say it was me or forgot password. I went to email roblox tell them what happened found out I was talking to a hacker that was use there officially website and roblox has had there system hacked so many times but how is that my fault and why is that the second time I got haked again bypassing everything and loosing 2.8 million in limited items I had over 200 items and roblox is not doing a roll again but I believe that is wrong because how is it my fault that the hacker bypass everything steals items that can be sold and trunk into real money that is not right to give me back my items and they hack turns it into real money so wrong