Filed 15 Aug 2021 by Hamid
I’ve contacted ROBLOX support to get my account back, I didn’t have the first email account but I own the first billing email information, I gave them all the information needed but always the same answers I’m sorry but we can’t verify those informations you gave us when it is litteraly said in ROBLOX help page : Billing email that was used for the very first payment made on the account.
Even if your account is compromised and the email is changed, we can still see the orignal owner of the billing email on the account. Isn’t that hypocrite?
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