Roblox complaint: redeeming online voucher
Filed 13 Feb 2022 by millie
My daughter purchased a £10 voucher for Roblox online and when she tried to redeem it, she was told the code was invalid. I have tried to resolve this with the Roblox customer service team and have sent at least 3 emails to try and resolve this issue but nothing has happened. This seems like a very drawn out process to refund a £10 voucher or to give a new code.
The most frustrating part is that my daughter purchased the online voucher on her birthday with her own money. As this is a site used by many children, it would be nice if resolutions to problems like this were a lot more straight forward.
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