Roblox complaint: Not protecting child from unauthorized practices
Filed 9 Sep 2022 by Natalia
My 8 year old daughter made unauthorized purchases in the game. My tablet had parental controls but I was unaware that I needed to set them in the app. I am not a gamer. Like many adults my kids know more than I. When I contacted Amazon and roblox I was just shocked that nothing was refundable. I did not authorize the purchase and my daughter is a minor. How unethical, decieving kids on not knowing they are purchasing something and then give no recurse for parents to fix the kids mistakes. I am so upset that we allow companies to behave in such deplorable way with no way to held them accountable..
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