Roblox complaint: NON CREDIT OF ROBOX

Name: NON CREDIT OF ROBOX
Item: Roblox
Author: Claire

Open 3 Jan 2022 174 views Gaming

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Filed 3 Jan 2022 by Claire

On 14 Dec, I made two purchases of 800 Robox using 2 different methods (Paypal and Visa Debit Card). Only one transcation was credited to my son’t account. I went through the ‘help’ process but it’s not resolved, since 14 Dec which i find unreasonable. I have sent proof of all transactions a number of times and wasted so much time in doing so.

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Case details

Status: Open
Company: Roblox
Filed: 3 Jan 2022
Desired resolution: Credit 800 Robox to my account.
Problem: Paid currency purchase never credited
About: in-game currency

Progress

Filed
Company notified
Company replied
Resolved

3 Jan 2022 Complaint filed and published
3 Jan 2022 Message from Bizzy: we notified Roblox about this complaint.

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