Roblox complaint: lost item

Name: lost item
Item: Roblox
Author: Nathan

Open 29 Jul 2021 176 views Gaming

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Filed 29 Jul 2021 by Nathan

I purchased a specific piece of merchandise (rainbow marshmallow hoodie) which I used real money to purchase and you removed that item from the game. I am not sure why it was removed but that being said I believe you should refund me what I spent on it. However I am not sure what the item cost as there is no transaction history in my account.

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Case details

Status: Open
Company: Roblox
Filed: 29 Jul 2021
Desired resolution: Refund the money (as Robux) into my account.
Problem: Purchased item removed from game
About: virtual clothing item

Progress

Filed
Company notified
Company replied
Resolved

29 Jul 2021 Complaint filed and published
29 Jul 2021 Message from Bizzy: we notified Roblox about this complaint.

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