Roblox complaint: Deactivated my account count

Name: Deactivated my account count
Item: Roblox
Author: Chelsy

Open 11 Dec 2021 201 views Gaming

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Filed 11 Dec 2021 by Chelsy

Roblox has suddenly deactivated my sons account,claiming unauthorized or disputed charges. I literally have no idea what they are talking about! He has just loaded ALOT of money from birthday gift cards onto his account! They will not refund him either! They are stealing from us. Point blank.

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Case details

Status: Open
Company: Roblox
Filed: 11 Dec 2021
Desired resolution: Reactivate my sons account or refund his money!
Problem: Account deactivated over disputed charges
About: gaming account

Progress

Filed
Company notified
Company replied
Resolved

11 Dec 2021 Complaint filed and published
11 Dec 2021 Message from Bizzy: we notified Roblox about this complaint.

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