My complaint:
Complaint 23971019 I went thru thr verification process and they sd I was good to go. I deposited $30K into the account, now they say they need a copy of my SS card which I do not have. It will take 2-3wks to order one. Now they say they will not let me close the account and release my funds without the SS card. Unbelievable. They take my $ without the SS card but wont release the funds until I get one.
Suggested solution:
Either accept my verification process or let me close the account are release my funds.
What is the SS card? Social security? Did u eventually get your fund back?