Rightmove complaint?

Do you have a dispute or a bad customer experience with Rightmove? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Rightmove takes consumer complaints by email at the complaints address in the contact details above, and its complaints policy gives 01908 712 352 as the number to call. Rightmove does not sell or let homes itself, so a problem with how an estate agent handled a sale, a letting or a viewing goes to that agent, whose details are on the listing and in the Find Agent search on Rightmove. When you contact Rightmove, include a link to the listing or record, the email address on your MyRightmove account, screenshots and what you want changed.

Listing or account problem at Rightmove? Start your complaint here at the same time, and we push it out to Rightmove by email, social media and printed letters.

To remove photos of your home from a Rightmove Sold House Price record, you first prove to Rightmove that you own the property. Its help centre asks for the Title Register, the title deeds or a formal letter from your solicitor showing you own it, plus a passport or driving licence in the same name, sent by email with a link to the record and the subject line "Sold Price Images"; the address is in that help article. Rightmove removes all the images on a record, not single photos. With the same proof you can ask for the sold price record itself to come off Rightmove, but sold prices are public records and can still appear on other websites.

Photos of your home on Rightmove that you want taken down? Raise it through our complaint process: our trained AI opens a case for you and keeps coaching you on what to send Rightmove next.

Rightmove's head office is in Milton Keynes, and the full address is in the contact details above, for a letter to Rightmove Group Limited, the company its complaints policy names. To escalate a complaint inside Rightmove, put it in writing to the complaints email address with the listing, record or account involved, what went wrong, the dates of earlier contacts and the outcome you want, and ask for a manager to review it if the first answer does not settle it. A letter to head office with the same points gives you a paper trail.

Same listing problem as other home movers? Other consumers can back your case up, and we place yours beside theirs.

Yes, for some of its services: in the UK, the Financial Ombudsman Service covers complaints about Rightmove's regulated financial services, such as its Mortgage in Principle and its tenant referencing and landlord insurance products, but not complaints about property listings or estate agents. The ombudsman generally expects Rightmove to have had the chance to put things right first, so keep a record of every message, call and reply.

Mortgage in Principle or referencing problem with Rightmove? We help you write the complaint in minutes, with every date and message set out clearly.

Be careful. Rightmove warns about people who get in touch by email, phone, text or social media claiming to work for it, and says a property advert on another website using the Rightmove name is not from Rightmove. It also never asks for your account password. Never send a deposit on the strength of such a message.

Nothing has been reported about Rightmove here yet. Our research shows what typically goes wrong at property portals: listings that stay up after a home has sold or let, wrong prices, photos or details on a listing, sold house price photos that owners want removed, enquiries agents do not follow up, valuations far from what owners expect, and delays on mortgage or tenant referencing applications.

Sold home still listed, or photos you want gone? Be the first to report it: your case opens the record the next home mover checks before trusting a listing.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Rightmove through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Rightmove can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.