While Gumtree serves as a popular platform for buying and selling goods, complaint data from our community has flagged several recurring issues with the website. Common complaints include users encountering internal error messages, particularly when accessing the manage ads link, and suspicious requests for money that could indicate fraudulent activity.
To avoid these issues, we strongly advise customers to stay vigilant by safeguarding personal information and avoiding any unsolicited payment requests. Additionally, promptly report any site errors for swift resolution, and regularly update account security settings to reduce the risk of fraud.
Do you have a dispute or had a bad customer experience with Gumtree? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Gumtree.
Our sentiment meter has detected that Gumtree complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Gumtree, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 1, 2025
We have received 0 complaints about Gumtree over the last 12 months. The graph below shows a monthly breakdown.
Curious about Gumtree's track record in addressing complaints within the Online Services category? Dive into the all-time complaints data right here!
Helpful experiences shared by verified Gumtree customers. Search, discuss and connect with other people in our community.
Complaint from carlrrogg@gmail.com on 05 May 2021 about Gumtree.
My ad displayed url is: https:www.gumtree.complaptops-1404194855. But when I click my ad link while logged in within gumtree from https:my.gumtree.commanageads, the ad fails to display. Showing instead the url https:www.gumtree.complaptops1404194855 (with without the - as in the displayed ad... Read more
Complaint from Suzanne on 23 June 2019 about Gumtree.
I have an add on this site asking for help with free clumping bamboo and frangipani trees wanted. I also stated that I have a very serious medical condition and creating a Zen garden could help me with my health... Read more
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