Rheem complaint: Water heater
Filed 6 Sep 2022 by Fabiola
Good afternoon. I called on July 2022 stating that my electrical heater is not producing hot water they suggested that I called an electrician which I did fast forward September 5, 2022; again no hot water. Contacted rheem and they say I have to call in with an electrician to walk through the process; like what? Instead of sending a Rheem professional. I had to inform the customer service that she works there and don’t have a stake in the company and she should learn how to talk to people because she acted like the company is hers. Please save yourself the stress, aggravation and buy from a different company.
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