Rheem complaint: Outrageous Labor Charge

Name: Outrageous Labor Charge
Item: Rheem
Rating: 1
Author: William

Open 26 Jul 2023 134 views Manufacturing

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Filed 26 Jul 2023 by William

Local authorized Rheem contractor replaced a defective furnace blower motor that was covered under warranty. It took the technician one hour to install the new motor and charged me $1200 just for labor. I believe that even though the motor was covered under the warranty the contractor included the motor cost into the labor.I will never do business with this company again.

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Case details

Status: Open
Company: Rheem
Filed: 26 Jul 2023
Rating: 1/5
Desired resolution: They should return any money paid over what a reasonable one hour labor charge would normally be.
Problem: Excessive labor charge for warranty repair
About: furnace motor repair
At stake: $1,200

Progress

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Company notified
Company replied
Resolved

26 Jul 2023 Complaint filed and published
26 Jul 2023 Message from Bizzy: we notified Rheem about this complaint.

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