My complaint:
I entered the Cedartown, Ga branch today, after receiving my long awaited disability and back pay. Only to be treated like my money was not welcome there. I asked to open a checking account and Patricia Williams , who works there, looked at another lady who works there, and said I am not going to do it. To which the other lady responded, neither am I. This was not at closing time and there were only three customers in the bank excluding myself. At that point I was embarrassed and humiliated and told them thank you anyway and left. I cannot believe that I was treated with such blatant disrespect. I would advise anyone who does not necessarily look the part to think twice before giving them your business. And I intend to communicate this to everyone in everyway possible in my hometown.
Suggested solution:
These ladies should be either dismissed or retrained on how to treat people with respect and I feel I should be issued an apology at the very least.
