Regional Finance complaint?

Do you have a dispute or a bad customer experience with Regional Finance? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Regional Finance customer service is on (844) 303-3980, and the contact page on the Regional Finance website, linked in the contact details above, has a form with a complaint option. Your local branch can also help with payments and account questions. Regional Finance says it does not share account information by email, so have your account number, the dates and amounts of your payments and any letters you received ready for the call, and ask for anything agreed to be confirmed in writing.

Payment, payoff or add-on charge to dispute? Start your complaint here too, and we push it out to Regional Finance by email, social media and printed letters.

Yes: the Consumer Financial Protection Bureau (CFPB) takes complaints from US consumers about personal loans, including installment loans like those Regional Finance makes. The CFPB generally expects Regional Finance to have had the chance to put things right first, so keep a record of every call, letter and payment.

Payment or add-on charge in dispute? Raise it through our complaint process, and our trained AI opens a case that keeps advising you on what to send Regional Finance next and when to push again.

If you miss a Regional Finance payment, your loan agreement sets out what follows, including any late charge, and on an auto-secured loan your vehicle is the security for the loan. Call Regional Finance on (844) 303-3980 or your branch as soon as you know a payment will be late, explain what has changed, ask what options it offers, and ask for any arrangement to be confirmed in writing.

Keep a note of every call and every payment with its date and confirmation number. If collection calls come at times that do not suit you, tell Regional Finance in writing when and how you prefer to be contacted.

Regional Finance offers optional loan protection and membership products, and your loan documents say whether each one can be cancelled and whether any part of the charge comes back. Ask Regional Finance on (844) 303-3980 or at your branch, put the request in writing, and ask for a revised payment schedule showing the new balance. If a product appears on your loan that you do not remember choosing, ask for a copy of the signed enrollment.

Keep the original loan agreement, the disclosure and every statement, so the charge for each product can be traced from the start of the loan.

Nothing has been reported about Regional Finance here yet. Our research shows what typically goes wrong at US installment lenders with branch networks: total costs higher than borrowers expected, optional insurance or membership products added to a loan, payments posted late or applied to the wrong account, collection calls after a missed payment, payoff quotes that are hard to get in writing, and credit report entries borrowers believe are wrong.

Payoff amount different from the one you were quoted? Be the first to report it, and the next borrower weighing a loan from Regional Finance has a record to check it against.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Regional Finance through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Regional Finance can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.