Raising Cane’s complaint: Celia was aggressive, combative, rude.

I received raw chicken fingers on my 2/15/2023 visit. The manager called me and told me to come in to be her guest. I arrived today 3/15/2023 and it was a different manager from the one I spoke to on 2/15/2023. Today’s manager Celia was very rude and aggressive and she accused me of lying about a manager calling me to get my order comped. I offered to show her a receipt as well as my call log with date and time manager called and spoke to me and email I sent from 2/15 and she laughed and rolled her eyes. I felt very unsafe with the way she acted towards me with my 2 kids in the car. I was physically shaking and can’t believe raising canes allows this kind of aggressive behavior from a manger. Celia also proceeded to make fun of me and talk badly about me to employees inside the restaurant and didn’t care that I could hear everything she said. My kids were mortified and asked me “mom why is that lady being so mean and talking badly about us” I am deeply saddened and can’t believe this behavior is tolerated at raising canes. Celia needs to be re trained. The cashier seemed mortified by Celia’s behavior and apologized to me on her behalf. I cannot believe this happened and I now have to calm down my 2 crying kids from witnessing such a horrific event by aggressive and rude manager Celia. I also asked her if she could provide me with her supervisor’s name and let her know I heard everything she said about me in which she laughed and said “what did you hear” I told her everything she then proceeded to say she’s not giving me her supervisor’s name and she walked away. I am mortified.