Complaint: Did not receive item

on 09 May 2020 about Qandies Limited in category Online Services

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My complaint:

I ordered a picture puzzle for my mom for mothers day. They provided tracking on 426. Said 5-9 business days. Blamed shipping delay on covid-19. Problem is it is now 59 and usps has not even received this to begin shipping it to me. That is not a shipping delay. They never received it. Now mothers day is tomorrow and I have nothing. MAD!!

Suggested solution:

Refund my money

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