While Purplebricks has a strong reputation in the real estate market, complaint data from our community has flagged several recurring issues regarding their service. One prominent complaint involves the lack of proper paperwork for a Section 21 eviction notice. Additionally, users have reported challenges in communicating effectively with representatives when problems arise.
To avoid these issues, we strongly advise customers to ensure all legal documents are thoroughly reviewed and request clear, written confirmation for any critical paperwork. If problems arise, contact customer service immediately, document all interactions, and seek professional advice to ensure compliance with legal requirements.
Do you have a dispute or had a bad customer experience with Purplebricks? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Purplebricks.
Our sentiment meter has detected that Purplebricks complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Purplebricks, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 1, 2025
We have received 0 complaints about Purplebricks over the last 12 months. The graph below shows a monthly breakdown.
Curious about Purplebricks's track record in addressing complaints within the Real Estate / Housing category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Purplebricks. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Purplebricks by calling 0121-274-3021. For Purplebricks support through email, send your inquiry to enquiries@purplebricks.com. If you want to reach out to Purplebricks through their own website, you can use their contact form.
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Helpful experiences shared by verified Purplebricks customers. Search, discuss and connect with other people in our community.
Complaint from Nicb666 on 14 September 2023 about Purplebricks.
I have issued a section 21 in which the tenant has refused to move after paying for a solicitor they do not have all the paperwork from purple bricks to get a court order so I am now stuck with... Read more
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