Prisma Health complaint: Extended wait time

Name: Extended wait time
Item: Prisma Health
Rating: 1
Author: Bob

Open 16 Feb 2023 132 views Healthcare

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Filed 16 Feb 2023 by Bob

Arrived 15 minutes before my appointment and waited forty minutes in the outer office and did not have a single interaction until I asked to be seen. Unacceptable.

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Case details

Status: Open
Company: Prisma Health
Filed: 16 Feb 2023
Rating: 1/5
Desired resolution: First they should apologize. They gave no explanation except to say they we running a little late. 40 minutes is running a lot late. Unacceptable.
Problem: Waited 40 minutes past appointment time
About: doctor appointment

Progress

Filed
Company notified
Company replied
Resolved

16 Feb 2023 Complaint filed and published
16 Feb 2023 Message from Bizzy: we notified Prisma Health about this complaint.

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