Primark complaint: About exchanging

Name: About exchanging
Item: Primark
Author: Poole

Open 16 Dec 2018 1,295 views Fashion

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Filed 16 Dec 2018 by Poole

We went to primark on the 15th December, spent a hour looking for bits to exchange and other clothes to buy for a little boy. When we went to the till, we didn’t have a receipt because the bits were a gift from our little girl’s Nan and she has OCD with depression and anxiety so we didn’t want to upset her, they wouldn’t help us and sent us away. Not happy, very disgusted with your company.

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Case details

Status: Open
Company: Primark
Filed: 16 Dec 2018
Desired resolution: To exchange clothes and be given money to spend, as this was very upsetting for us and our little ones.
Problem: Exchange refused without receipt
About: gift clothes

Progress

Filed
Company notified
Company replied
Resolved

16 Dec 2018 Complaint filed and published
16 Dec 2018 Message from Bizzy: we notified Primark about this complaint.

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Primark complaint: About exchanging

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Wronged by Primark too?Make it sting!

Wronged by Primark too?
Make it sting!