Poppo Live complaint: Face Authentication

Name: Face Authentication
Item: Poppo Live
Rating: 1
Author: yumi

Open 18 Sep 2023 358 views Mobile App

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Filed 18 Sep 2023 by yumi

I was told by someone that if ever I deleted my old account for 1month then I can make a new account and will be authenticated but after 1month still it doesn’t want to authenticate and it shows that I already had an existing account which was deleted 1 month ago.

Poppo Live complaint: Face Authentication — Photo yumi uploaded with this complaint

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Case details

Status: Open
Company: Poppo Live
Filed: 18 Sep 2023
Rating: 1/5
Desired resolution: Because I am waiting for 1 month to authenticate my new account since the reason why I deleted it, is the agent doesn't want to release me in their agency and that's why I decided to make a new account which I believe that it will authenticate if my old account will be deleted.
Problem: New account cannot pass face authentication
About: new app account
Dealing with it for: 30 days

Progress

Filed
Company notified
Company replied
Resolved

18 Sep 2023 Complaint filed and published
18 Sep 2023 Message from Bizzy: we notified Poppo Live about this complaint.

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