Poppo Live complaint: ACCOUNT SUSPENDED PERMANENTLY

Last November 27, 2024 my account was hacked while I was sleeping. Then when I woke up, I immediately checked my account for updates and that’s when I saw my points were down to zero. I panicked and called my agent about what happened. And then a few minutes later, I got logged out of my account, and when I tried logging in, it says wrong password. Luckily my sister helped my to retrieve my account after a little while. And that’s when I saw someone was withdrawing points from my account consecutively. I checked and a foreign withdrawal account was bound to my poppo account. My sister immediately removed the foreign withdrawal account and bound hers instead. Now, Nov 20, I was shocked when I received a notification that my account is now permanently banned. Please help me. I need my account back and I swear I didn’t scam anyone.