Polymarket complaint?

Do you have a dispute or a bad customer experience with Polymarket? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Polymarket US customer service runs through the in-app chat in your account settings and by email at support@polymarket.us. Polymarket asks you to include what you were trying to do, any error message, reference IDs, and screenshots or screen recordings. The international Polymarket site is a separate platform with its own support, so check which one your account is on before you write.

Withdrawal or market problem at Polymarket? Start your complaint here as well, and we push it out to Polymarket by email, social media and printed letters.

No: Polymarket US publishes no customer service phone number. Support runs through the in-app chat in your account settings and by email at support@polymarket.us, and that is where account, deposit and withdrawal questions go.

Treat any number that claims to be Polymarket support with care, whether it turns up in a search result, a text or a social media message. Never give a caller your password or a login code, and check any request against your account in the Polymarket app itself.

A Polymarket US withdrawal is usually pending or blocked because the deposit behind it has not fully cleared: Polymarket may let you trade with part of a deposit straight away, but those funds cannot be withdrawn until the deposit clears, and the clearing time depends on the funding method. Withdrawals also go back only to the payment method you deposited with, in the order the deposits were made, and every withdrawal passes anti-money-laundering checks that can hold it until verification is complete.

Check the app for a verification request or an error code first. If the hold looks longer than the deposit method explains, contact support through the in-app chat or support@polymarket.us with the date, amount and method of the deposit and the withdrawal, the exact error code and screenshots.

Withdrawal held with no clear reason given? Raise it through our complaint process, and our trained AI opens a case and keeps coaching you on what to send Polymarket next.

Yes, for Polymarket US: in the US, the Commodity Futures Trading Commission (CFTC) takes tips and complaints about possible violations of the Commodity Exchange Act and its rules, and Polymarket US operates as an exchange designated by the CFTC, unlike the international Polymarket site. The CFTC generally expects Polymarket US to have had the chance to put things right first, so keep a record of every chat, email and reference ID.

Trade or account dispute with Polymarket? We help you write the complaint in minutes, drawing on complaint letters that actually worked.

Only if you reached it through the official app or typed the address yourself. Polymarket warns against fake apps and fake Google or Apple sign-in screens, and says never to share a verification code, not even with support. Lookalike sites copying Polymarket have also been flagged for emptying crypto wallets.

Nothing has been reported about Polymarket here yet. Our research shows what typically goes wrong at prediction market platforms: withdrawals held until deposits clear, accounts placed under review during identity checks, disputes about how a market was resolved or settled, deposits that do not show in the balance, and fees users did not expect.

Account stuck under review with your balance inside? Be the first to report it: your case opens the record for the next Polymarket trader caught in the same identity check.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Polymarket through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Polymarket can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.