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PNC Bank complaint: Mortgage Payment

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Filed 12 Jul 2022 by Betty

On 2 separate occasions my mortgage payment has not been posted to my account. Both times the payment was mailed at least 2 weeks before the due date. On one occasion the payment was located and deposited after I had already made another payment to cover it. The most recent occurrence resulted in my having to stop payment on the check after it remained missing for one and a half months. These payments were mailed from the post office with other payments which reached their destination without incident. I will have to pay a service fee for the stop payment order.

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