Playtika complaint: Facebook update on iphone

Name: Facebook update on iphone
Item: Playtika
Author: Joanne

Open 1 Feb 2021 201 views Gambling

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Filed 1 Feb 2021 by Joanne

When I tried to open game it wouldn’t. So I deleted the game. Then went to App Store to open it up . It opened up but as a new customer. Won’t give current up date. Even when I connect to Facebook. Took all my coins away. Been playing game for ten years. Please help. Thanks

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Case details

Status: Open
Company: Playtika
Filed: 1 Feb 2021
Desired resolution: I need a current up date on phone Facebook. I need all my old history back. Want all my coins back please
Problem: Reinstalled game lost all coins and history
About: game account

Progress

Filed
Company notified
Company replied
Resolved

1 Feb 2021 Complaint filed and published
1 Feb 2021 Message from Bizzy: we notified Playtika about this complaint.

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