Pizza Hut complaint: Late and freezing cold food

Name: Late and freezing cold food
Item: Pizza Hut
Author: Annie

Open 19 Jul 2021 280 views Fast Food / Delivery

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Filed 19 Jul 2021 by Annie

I ordered a pizza chips onion rings from Pizza Hut,when it eventually got to me because it was over 40 minutes late,the chips and onion rings were stone cold so I couldn’t eat them,the pizza was pretty cold too,I’m not very happy about this.

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Case details

Status: Open
Company: Pizza Hut
Filed: 19 Jul 2021
Desired resolution: I would like a refund as my guests had to go because it was late and when I tried it I was so disappointed as I had spent almost £40 on a meal that couldn’t be enjoyed.
Problem: Delivery 40 minutes late, food cold
About: takeaway meal
At stake: £40

Progress

Filed
Company notified
Company replied
Resolved

19 Jul 2021 Complaint filed and published
19 Jul 2021 Message from Bizzy: we notified Pizza Hut about this complaint.

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