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Pick n Pay complaint: purchases declined numerous times

Open 103 views Supermarkets / Grocery Stores

Filed 24 Mar 2023 by Dauruis

Hi there. i am having a problem with my pick a pay shopper card.i have credit available but every time i want to use the credit on the pick a pay card it get declined.
i have a new replacement card now but the problem desist.
my account is paid monthly via debit order and is current.
you phone for help send emails to sort out the problem just to be told there is nothing wrong with my account but when i try to purchased items it get declined. rcs and pick a pay told me there is nothing wrong. when it declined it give me a error code 39 no credit account
i need to get my groceries but no luck
Thank you.

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