Complaint: Terrible pizza , long wait forgot things, bad experience overall

on 03 November 2020 about Panera Bread in category Restaurants

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My complaint:

I spent 30 dollars on food AND ordered in online so it would be done by the time i got there, it told me the food would be ready at 2:36 when i got there they said it was alittle backed up which is fine but for my order to not come out until 3!!! is just unacceptable ONTOP OF THAT I waited all that time just for them to forget the scone (That yes they charged me for) when i complained I was told but you got your food not to mention the food was terrible and the pizza looked like they through all the stuff together and hopped it worked out

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Justified complaint?

Suggested solution:

I would like some type of compensation or at least a return for my purchase because this ISN'T the first time I've had problems with Panera and this time it left a really sour taste in my mouth.

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