Panera Bread complaint: poor instructions with on-line orders

Name: poor instructions with on-line orders
Item: Panera Bread
Author: Grover

Open 16 Dec 2020 170 views Restaurants

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Filed 16 Dec 2020 by Grover

The instructions say all blanks must be filled in order to create an order, BUT there are no spaces to fill. A small asterisk says all spaces must be filled, but the asterisk goes no where..
There was no place to fill in the gift card number!

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Case details

Status: Open
Company: Panera Bread
Filed: 16 Dec 2020
Desired resolution: Correct the instructions; make it much more clear.
Problem: Online order form has no gift card field
About: online ordering

Progress

Filed
Company notified
Company replied
Resolved

16 Dec 2020 Complaint filed and published
16 Dec 2020 Message from Bizzy: we notified Panera Bread about this complaint.

See all 205 Panera Bread complaints

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