Complaint: Menu mixup

on 06 May 2022 about Panera Bread in category Restaurants

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My complaint:

I visited your whitby store yesterday, first time. I wanted 2 half sandwiches but was unflamilar with your menu. (Pick 2) I did not want any extras. I paid $5.99 for a half tuna and $8.99 for a half roasted turkey avocado. The board advertised this sandwich as $7.49. When I complained they said I did not specify pick 2. I would think that a cashier would notice what was ordered and give me the lower price but this did not happen even after I complained that was overcharged by $1.50.

Suggested solution:

They should have given me the pick 2 prices for the half sandwiches regardless of my mis understanding of the confusing menu which does not show the full prices for a half sandwich.

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