Complaint: Mac and cheese

on 01 December 2020 about Panera Bread in category Restaurants

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My complaint:

Not one to complain but 90% of the time when I get a Mac and cheese the cheese is clumpy and the pasta is soggy. I asked for another one and they gave me the same exact thing. Doesn’t make sense to charge so much on Mac and cheese for it to be disgusting.

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Justified complaint?

Suggested solution:

Make the Mac and cheese fresh every time and don’t let it sit there.

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