Panera Bread complaint: Mac and cheese

Name: Mac and cheese
Item: Panera Bread
Author: Toni

Open 1 Dec 2020 211 views Restaurants

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Filed 1 Dec 2020 by Toni

Not one to complain but 90% of the time when I get a Mac and cheese the cheese is clumpy and the pasta is soggy. I asked for another one and they gave me the same exact thing. Doesn’t make sense to charge so much on Mac and cheese for it to be disgusting.

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Case details

Status: Open
Company: Panera Bread
Filed: 1 Dec 2020
Desired resolution: Make the Mac and cheese fresh every time and don’t let it sit there.
Problem: Mac and cheese clumpy and soggy
About: mac and cheese

Progress

Filed
Company notified
Company replied
Resolved

1 Dec 2020 Complaint filed and published
1 Dec 2020 Message from Bizzy: we notified Panera Bread about this complaint.

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