Panera Bread complaint: Angry

Name: Angry
Item: Panera Bread
Rating: 1
Author: Jennifer_leigh123

Open 4 Aug 2020 251 views Restaurants

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Filed 4 Aug 2020 by Jennifer_leigh123

On 8420 I placed an online order for delivery at exactly 535pm. It said it was to arrive between 605 and 615. Food did not arrive until 7pm. The food was not good because it had been sitting for so long. They did not put the condiments in the bag that I asked for. My iced coffee was just watered down coffee by the time I got it.

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Case details

Status: Open
Company: Panera Bread
Filed: 4 Aug 2020
Rating: 1/5
Desired resolution: I should receive a refund because this was ridiculously disappointing.
Problem: Delivery arrived nearly an hour late, food poor
About: food delivery

Progress

Filed
Company notified
Company replied
Resolved

4 Aug 2020 Complaint filed and published
4 Aug 2020 Message from Bizzy: we notified Panera Bread about this complaint.

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