My complaint:
I received your coupon and took it to the restaurant to use, but the cashier said it can’t be used because the coupon part is gone. I was very surprised because we never saw the other side of the coupon when we received it. Then inform the manager about the problem The manager was very rude and told us it wasn’t hier problem it was the company marketing problems. You can file the complaint..The manager name Joanne Chen..
Suggested solution:
I think the customers not try to cheat and company. Just want to do advertise managers. Should let the customer use the coupon instead of telling the customer go to complain to the headquarter.
Also steam rice is still raw very hard .
