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Pancake Parlour complaint: Worst take away food order yet

Open 89 views Fast Food / Delivery

Filed 7 Nov 2023 by Liz

I placed an order tonight for pick up and I have to say, I have had many meals eat in and take away from the same restaurant and this one was not up to scratch.
Firstly I ordered chicken strips and cottage fries. The fries weren’t cooked properly and were hard in the middle. The chicken was ok but almost over cooked and the salad dressing and salad were very bland with only lettuce and radish and the dressing had no flavour at all.
My partners regular stack came with out the ordered ice cream and no hot fudge sauce which we paid an extra $5 for.
The strawberry pancakes were terrible. I have had this meal before and it was absolutely Devine and this time the strawberry coulis was not coulis. It was thick and almost like jelly, it was claggy and not runny. It was a dark pink colour and not the scrumptious runny red coulis I had last time. Also the cream was well over whipped, almost butter.
I’m not sure what happened tonight with the meals but it was a complete let down and I am considering putting a bad review on Google.

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