Complaint: Missing ice maker

on 01 March 2021 about Ouyi Group Limited in category Retail Company

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My complaint:

Ordered the counter ice maker on 02032021. Told that it shipped on 02182021. Tracking no. is false. Sent email to address on Paypal site. No answer. Invoice no.68311-KNZ31072.

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Justified complaint?

Suggested solution:

Would like the ice maker, or, money refunded.

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Jolene Avila
Jolene Avila (@guest_2923)
2 months ago

Bought the ice maker also on 2-3-21 never received the ice maker but did receive the scoop.

Balentina De Leon
Balentina De Leon (@guest_3145)
1 month ago

I bought the ice maker I order the ice maker on February 5 2021 haven’t received it got the scoop.

Janet Taylor
Janet Taylor (@guest_3359)
9 days ago

Oh yes, I ordered the ice maker for $19.99, shipping $7.99, total $27.98. Used PayPal. Did not receive it and kept emailing them. They gave me tracking number, etc. No help. I finally rec’d something from them, not the ice maker, but a scooper. I emailed them again and told them they were falsely advertising the ice maker, and wanted my money refunded through PayPal. They emailed back apologizing and sent a copy of the ad. The ice maker retailing at $899.99 and this ad had the scooper with the ice machine and they said that is what I ordered… Read more »