Complaint: Fraudulent activity

on 16 February 2021 about Ouyi Group Limited in category Retail Company

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My complaint:

On Dec 14,2020 I ordered a rifle decanter set and paid express shipping. As of today Feb16, 2021 I have not received my item.. ID 53587-PIC93057.
I have sent dozens of emails only resulting in a false tracking number and that my patience is required. There is no tracking number to follow or customer service to resolve this. I requested a full refund via email to which I got no reply.

0 0 votes
Justified complaint?

Suggested solution:

A full refund immediately

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