Outback Steakhouse complaint: Service

I had the worst experience ever from Outback last night. We had to wait an hour and a half for our food to come to our table. As we waited patiently, we noticed that the table in front and behind us, both came after us and both received their food before us. Our waitress came and told us that there was a mix up with our table and that they couldn’t find our ticket after we had place our order like 45 minutes prior. I am a touring musician and I travel 40 weeks out the year and I love Outback and I suggested Outback to celebrate my sisters birthday last night. The manager came at some point and told us he would take something off of our bill and he did give us 25% off but after we had waited so long for our food, every one at our table was aggravated and ready to go, so we all got to go plates and left. We still gave our waitress a good tip even with the big mess. It was a party of 6 and we had 2 different tickets. I was just very upset about last night, being that it was supposed to be a big birthday celebration.