My complaint:
I was in the State College always approximately a month ago. The lines became long Ann’s as I looked over I saw the manager. His name was Sean and I could tell he was becoming escalated. As he walkie-talkie for two employees to come to the front to help, they were both with other customers at the time and we’re unable. The manager became more and more mad and escalated. He began to constantly page the two that were with customers. His paging got louder and more I mean, as he got more and more mad. When one female employee did in fact come to the front for help he was so mad that he began talking down to her and being I mean with her. At the time there were many many customers in line and they all witnessed how he treated this female. When I got up front to check out, I told this particular female that I was Very sorry that her manager had treated her like this she continue to look down, as if in a state of embarrassment. No human being should treat another human being in this manner! Sean was a bald little dork. And I think he had the little man syndrome from my observations.
Suggested solution:
Fire him!