My complaint:
on 49 okcoin restricted my account from deposits and withdrawals. i was given no notice. no reason. nothing.
after sending several emails i was told i cancelled a deposit. i did not. then i was told there was insufficient funds for a deposit. there was not.
ok coin never processed the deposit in question. my bank has no record and the funds are still there.
it has been 4 weeks with nothing at all done . you have illegally blocked me from my money. i will be filing suite
Suggested solution:
do your jobs and not illegally restrict accounts and even if this is a mistake it does not take 4 fucking weeks to fix