While Norfolk Medical Group offers various healthcare services, complaint data from our community has flagged several recurring issues with the company that patients should be aware of. Common complaints include false accusations related to patient accounts and billing, bureaucratic hurdles in addressing these concerns, and unresponsive or difficult-to-reach customer service. These issues contribute to heightened frustration and confusion among patients.
To avoid these issues, we strongly recommend patients to keep detailed records of all medical visits, diagnoses, and billing statements. If you encounter problems, promptly contact customer service, document all interactions, and, if necessary, request to speak to a higher authority. Additionally, consider seeking a second opinion or alternative healthcare provider if the problem persists.
Do you have a dispute or had a bad customer experience with Norfolk Medical Group? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Norfolk Medical Group.
Our sentiment meter has detected that Norfolk Medical Group complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Norfolk Medical Group, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 5, 2026
We have received 0 complaints about Norfolk Medical Group over the last 12 months. The graph below shows a monthly breakdown.
Curious about Norfolk Medical Group's track record in addressing complaints within the Healthcare category? Dive into the all-time complaints data right here!
Helpful experiences shared by verified Norfolk Medical Group customers. Search, discuss and connect with other people in our community.
Complaint from Vbass on 20 February 2020 about Norfolk Medical Group.
I have been falsely accused of being rude to these people.now none of the faith regional drs office or dr will see me iv got COPD AND NEED MEDS FILLED.BEING REFUSED TO DO SO.I HAD A DR CHANDRA PONNIAH WHICH... Read more
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