Noom complaint: Should not have Charged my credit card

Name: Should not have Charged my credit card
Item: Noom
Rating: 1
Author: Arthur

Open 26 Sep 2022 160 views Mobile App

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Filed 26 Sep 2022 by Arthur

Credit card billed 8152022
Noom did not tell me that their program would not run on a desk top computer until after I had given them my credit card information. Now they are billing me for a program that I can not use because it won’t run on my desk top computer

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Case details

Status: Open
Company: Noom
Filed: 26 Sep 2022
Rating: 1/5
Desired resolution: The complaint should be resolved by Noom removing the charge from my credit card billing.
Problem: Charged for program that won't run on desktop
About: diet program subscription

Progress

Filed
Company notified
Company replied
Resolved

26 Sep 2022 Complaint filed and published
26 Sep 2022 Message from Bizzy: we notified Noom about this complaint.

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