Noom complaint: Eating Disorder

Name: Eating Disorder
Item: Noom
Rating: 1
Author: Allison

Open 17 May 2023 116 views Mobile App

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Filed 17 May 2023 by Allison

I’m currently 5’2” and 86 lbs and I keep getting Noom ads. They make me want to lose more weight but won’t support me in my goals as I’m under 19% BMI. Please stop advertising to me if you are unwilling to support me in my weight loss goals.

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Case details

Status: Open
Company: Noom
Filed: 17 May 2023
Rating: 1/5
Desired resolution: Please stop advertising to me or help me lose another 50 lbs so I can be 36 lbs.
Problem: Weight-loss ads shown to underweight user
About: app advertising

Progress

Filed
Company notified
Company replied
Resolved

17 May 2023 Complaint filed and published
17 May 2023 Message from Bizzy: we notified Noom about this complaint.

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