Ninja Kitchen complaint: Dual Air Fryer- Melting top, air broil function not working
Filed 25 Mar 2024 by Hannah
The top of the air fryer is melting and the airbroil function does not work in Match Cook mode. I called customer service and after speaking to the agent and supervisor for a hour they basically repeated the same thing over and over that I was out of warranty 3 months ago. And offered me 30% off to buy a new one- final amount is even way higher than original price I paid. But this is clearly 2 defects, not wear and tear. Why do I have to pay this has nothing to do with warranty. So am I supposed to continue using a defective product at the risk of fire or thrash it at my own cost.
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