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Next complaint: RETURNS NOT ALLOWED

Open 83 views Fashion Interior shops
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Filed 28 Nov 2023 by louise

I tried to return my purchases today, BUT despite having a receipt for online purchases, and a till there accepting cash and cards sales, they REFUSED to refund me as they couldn’t get online!!!
I don’t care I have a receipt and your till work, how you work out your logistics once your system is back on but logistics is not a reason to send customers away very unhappy after a 14mile round trip to return goods. After all you weren’t turning sales down! your Customer service stinks

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