Netflix complaint: UPI payment issue, paid twice but no refund

Complaint from Piyush.hail reported on 14 July 2021 about Netflix

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My complaint:

Netflix account – piyush.hail@gmail.com
I paid to netfilx on 12th june 2021 through UPI -netflixupi.payu@hdfcbank
DBTR11631831312712-06-2021 18:38:34 UPI
It was successful from bank end but nothing updated so I paid again with card which was successful and netflix services started.
Netflix agent assured me that upi payment will be reversed in 1 month but nothing happened.

Suggested solution:

Bank is asking to get payment reversed from merchant end but netflix agent is denying to take any action and asked me to contact bank.
Now My bank is asking for documented ation from netflix that UPI payment 116318313127 is not received by netflix.

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Varun dora
Varun dora (@guest_5593)
1 year ago

Iam subscribe Netflix account not coming money is cutting 2 month cutting account not coming what problem my account