Filed 20 May 2020 by ArkanDan
I get a DVD that won’t play or was broken in transit. I go on line and tell Neflix it is bad and I would like a replacement. They wait until the bad DVD arrives back at their location and then send out a replacement. What I am getting is one DVD for the price of two. I should be getting the replacement DVD plus the next in line DVD along with it. It used to be that way, but someone made a change or someone is not understanding the situation. I’m being ripped off and I don’t like it.
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