Filed 20 Jan 2021 by Jim
trying to go on my netflix account to watch a show and i got a pop up stating i have to agree to a cost increase or cancel my netflix account. i contacted the help line to get them to remove this pop up so i can watch shows especially since i have already paid for this month. i also informed them i could not make a decision before i talked to the whole family. because of this so far i lost 2 days of my watching. by forcing me to say yes to this before i can stream shows in my opinion is theft by your co. i understand you are going to increase my rates during a pandemic for sub quality programing, but to cut me off for something i’ve already paid for is wrong. which shows you have no regard for your clients!!!!!!
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