Netflix complaint: Telstra Roku box no longing picking up Netflix since your upgrade

Complaint from Maureen Hooper reported on 29 April 2020 about Netflix

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My complaint:

Netfix was working fine until today. I have had a family group here, one being quite a tech head. We deleted you app and reload, did everything we could think of to get Netflix back with no success. The only thing that made sense was your upgrade has effected the Roku powered Telstra box.

Suggested solution:

Check out your upgrade. I\'m not the only one with this problem. Similar problem in 2019 is mentioned on the Internet. Same issue.

There is nothing wrong with my wi fi Telstra connection, and my iPads are still working. I can even get Netfex on the iPad. The Roku box picks up everything else. But Netflix no longer works.

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