Netflix complaint: Suggestion

Name: Suggestion
Item: Netflix
Rating: 1
Author: Mrsuggestive1

Open 8 Jul 2020 266 views Broadcasting Network Online Services

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Filed 8 Jul 2020 by Mrsuggestive1

Hello,

Firstly, you should have an easy method for customers to reach out to you with product usage and improvement advice.

Secondly, you could set your organization apart by simply adding the ability to filter search results so that specific parameters can be used to hone in on more user-centric viewing options.

Good luck.

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Case details

Status: Open
Company: Netflix
Filed: 8 Jul 2020
Rating: 1/5
Desired resolution: Add customer contact option for submitting tips and complaints. Add filtering functionality to search option.
Problem: No contact option or search filters
About: streaming search filters

Progress

Filed
Company notified
Company replied
Resolved

8 Jul 2020 Complaint filed and published
8 Jul 2020 Message from Bizzy: we notified Netflix about this complaint.

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