Netflix complaint: Subscription Refund
Filed 7 Oct 2020 by Sally
I today amended my virgin media package and they informed I was paying £11.99 to Netflix each month via them. They gave me the phone number to contact Netflix. When I phoned and explained they said they never had my cancellation. I have an email cancellation from them for 8October 2019. They informed me virgin media has to do the refund. I have spoken to virgin media 3 times and Netflix 3 times today. Neither of them say they are responsible for refunds as they can’t do them!!… I have spoken to a supervisor and a manager called Kish who said she can’t give her surname out but said she was a manager. I asked her for Netflix complaints procedure and she said they don’t have one !!!. What sort of company is this. This complaint has come to Netflix via complain.biz
Report
Discussion
0 comments
No comments yet. Been through something similar with Netflix? Start the discussion above.
More Netflix complaints
View all 1,386HERE TODAY GONE TOMORROW – LIKE THE WALKING DEAD
I received a mail from Netflix that season 10 of The Walking Dead has been loaded onto Netflix. I started…
No service given even after deducting the amount of money
No service, I can see it even after deducting money of 649rp -Standard plan from my account without my knowledge…
Cutties movie
Disgusting making 10 year old girl sexual dances.